Privacy Policy – Bookiply Holidays GmbH
Thank you for your interest in our website. The protection of your personal data is very important to us. In the following, you will find information on the handling of your data collected through your use of our website as well as information on the handling of your data if you are a customer, interested party or business partner. Your data will be processed in accordance with the legal regulations on data protection.
Bookiply Holidays GmbH
Avenida Perfecto Palacio de la Fuente 1
03003 Alicante, Spain
E-Mail: service@bookiply-holidays.com
Proliance GmbH / www.datenschutzexperte.de
Leopoldstr. 21
80802 Munich
E-Mail: datenschutzbeauftragter@datenschutzexperte.de
When contacting the Data Protection Officer, please state the company to which your enquiry relates. Please refrain from enclosing sensitive information, such as a copy of an ID card, with your request.
Our privacy policy is intended to be simple and understandable for everyone. In this privacy policy, the official terms of the General Data Protection Regulation (GDPR) are generally used. The official definitions are explained in Art. 4 GDPR.
By using our website, information (e.g. IP address) may be accessed or stored (e.g. cookies) in your terminal equipment. With this access or storage, further processing of personal data within the meaning of the GDPR may be associated.
Where this is technically necessary for the error-free provision of our services, the legal basis is § 25 para. 1 sentence 1, para. 2 no. 2 TTDSG.
For all other purposes (e.g. personalised website design), this will only take place with your consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time with future effect.
This website is hosted by an external service provider (Amazon Web Services, Ireland). Personal data collected via our website (e.g. IP addresses, contact requests, communication data, usage data) is stored on the host’s servers.
The processing of this data is necessary to ensure the technical stability and availability of our website. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).
We have concluded an order processing contract with AWS in accordance with Art. 28 GDPR.
When you visit our website, the following data is stored temporarily for technical reasons:
Date, time and duration of the request
Name of the requested file
Page from which the file was requested
Access status
Web browser and operating system used
(Complete) IP address of the requesting computer
Amount of data transferred
Http-referrer and http-method
This information is required to ensure the stability and security of the website. It is deleted or anonymised after 7 days.
When registering as a host, we process the following data:
First and last name
E-mail address
Date and time of registration
Telephone number
Accommodation location
The legal basis is Art. 6 para. 1 lit. a GDPR (consent) or Art. 6 para. 1 lit. b GDPR (contract).
Your account and data will be deleted when you delete your user account, unless statutory retention obligations apply.
To provide our services, we use external service providers under GDPR-compliant contracts, including:
Zendesk (customer support system)
WhatsApp Business (communication)
Chekin (guest check-in services)
Trustpilot (reviews)
Airship (newsletter delivery)
Adyen (payment processing)
Sentry, Google Analytics, Google Optimize, reCAPTCHA, Google Fonts, Google Maps, Google Tag Manager (analytics, stability, security, and user experience tools)
Facebook Pixel & Custom Audiences, Microsoft Advertising, Microsoft Clarity, FullStory, Hotjar, Vimeo (marketing and analytics)
Each service provider either stores data within the EU or provides protection mechanisms such as Standard Contractual Clauses (SCCs) or compliance with the EU-U.S. Data Privacy Framework.
Detailed information about each provider, legal basis, and links to their privacy policies are included in the extended sections.
We use cookies for different purposes:
Essential cookies (technical necessity) – Art. 6 para. 1 lit. f GDPR
Analytics and marketing cookies (with consent) – Art. 6 para. 1 lit. a GDPR
You can manage cookies in your browser settings or revoke consent at any time.
Your personal data is not passed on to third parties unless:
explicitly stated in this Privacy Policy,
you have given consent (Art. 6 para. 1 lit. a GDPR),
required by law (Art. 6 para. 1 lit. c GDPR),
necessary for contractual purposes (Art. 6 para. 1 lit. b GDPR), or
justified by legitimate interests (Art. 6 para. 1 lit. f GDPR).
We apply appropriate technical and organisational measures (TOMs) in accordance with Art. 32 GDPR, including SSL encryption.
We store your personal data only as long as necessary for the purposes stated or in compliance with legal retention periods (e.g. tax or commercial law – 2 to 10 years).
You have the following rights under GDPR:
Art. 15 GDPR – Right of access
Art. 16 GDPR – Right to rectification
Art. 17 GDPR – Right to erasure
Art. 18 GDPR – Right to restriction of processing
Art. 20 GDPR – Right to data portability
Art. 21 GDPR – Right to object
Art. 7 para. 3 GDPR – Right to withdraw consent
Art. 77 GDPR – Right to lodge a complaint with a supervisory authority
To exercise your rights, simply email us at service@bookiply-holidays.com.
The provision of personal data for contractual purposes is voluntary. However, without the required data, we cannot enter into or fulfil contracts.
We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.
Personal data is processed for:
Contract fulfilment (Art. 6 para. 1 lit. b GDPR)
Legal obligations (Art. 6 para. 1 lit. c GDPR)
Legitimate interests (Art. 6 para. 1 lit. f GDPR)
Based on consent (Art. 6 para. 1 lit. a GDPR)
Data may also be transferred to affiliates, service providers, or public authorities where legally required.
We may use your email address for similar product/service advertising, provided you have not objected. You can unsubscribe at any time.
We reserve the right to update this Privacy Policy in line with legal requirements or service changes. The current version always applies to your visit.
Status of this Privacy Policy: 01.09.2023